Connect Twilio and extract your communication data to monitor your messaging and voice campaign performance.
CONNECTOR
Twilio
Marketing & Social Media
Benefits
- Centralize your SMS, voice, email, and WhatsApp communication data in a single place
- Monitor message delivery rates and identify failures to optimize your communication flows
- Track usage and costs across channels to manage your communication budget effectively
- Combine Twilio data with your CRM or support tools to get a full view of your customer interactions
Sample Dashboards
These are some of the sample dashboards that can be built using this data source.
Metrics
- Messages Sent / Delivered / Failed
- Delivery Rate
- Call Volume & Duration
- Call Answer Rate
- WhatsApp Message Performance
- Error Rate by Channel
- Cost per Message / Call
- Opt-out Rate
- Conversational Engagement Rate
More Information
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