When it comes to measuring customer satisfaction, Net Promoter Score (NPS) can be a very insightful metric, that not only indicates how many customers are active promoters of your brand but also reveals the potential to create new loyal customers by converting passive customers into promoters.
In this webinar, you’ll learn:
- Why NPS is important for your business growth
- How to create a concise NPS report on ClicData
- Complimentary KPIs to further your customer satisfaction analysis