CUSTOMER USE CASE
Vital Research Collects And Delivers Real-Time Data to Clients
About Vital Research
Vital Research, LLC is a research and evaluation consulting company that provides the US government and non-profit organisations with insight into the quality of public services across a range of sectors including–aging and disabilities, education, and healthcare.
Their Objective
Vital Research runs large-scale national surveys using the Alchemer platform and needed a solution that could integrate seamlessly with their workflow.
Timely access to fresh, accurate data was essential for delivering relevant insights and recommendations to their clients.
They faced the following challenges:
- Data collection
Vital Research needed a solution that would seamlessly integrate with their survey tool to avoid any manual work slowing down the process. - Real-time data updates
The freshness of the data available is critical to the value and relevance of Vital Research’s recommendations. - Dashboard publication
The ability to share dashboards publicly while keeping data secure was critical to their clients.
“Vital Research needed a robust solution to take data collected from large-scale surveys, aggregate it in one place, and publish it for clients in real time. “
Their Approach
For over nine years, ClicData has been a key part of Vital Research’s data reporting strategy.
The platform enables daily updates, helping both the team and their clients make faster, more informed decisions. ClicData’s intuitive dashboards turn complex data into clear, engaging visuals, making reports easier to understand and act on.
These dashboards have also become a valuable promotional tool for Vital Research, gaining visibility at national conferences and earning referrals through their strong visual impact and clarity.
