CUSTOMER USE CASE
Carrefour Optimizes Inventory Management & Sales Reporting With Suppliers
About Carrefour
Carrefour is a multinational retail corporation headquartered in France, operating one of the world’s largest hypermarket chains. Founded in 1959, it offers a wide range of products including groceries, electronics, and household goods. Carrefour focuses on affordability, sustainability, and innovation, serving millions of customers across Europe, Asia, and Latin America.
Their Objective
Carrefour Brazil was looking for a faster, more reliable way to share sales and inventory data with over 440 suppliers. Their existing system couldn’t keep up. It was too slow, inconsistent, and made it hard to give suppliers the timely insights they needed. The team’s goal was to streamline data delivery, improve collaboration, and enable quicker, smarter decision-making across the board.
One of the biggest hurdles was handling sales data from more than 1,200 locations. They needed a solution that could efficiently pre-process this data at various stages, without being overwhelmed by the sheer volume coming in each day.
Another major challenge was the lack of a unified view of product performance and inventory. The team needed to quickly report stock levels and communicate them through the supplier portal within tight timeframes.
On top of that, Carrefour wanted to go beyond basic reporting. They were looking to offer suppliers forecasting capabilities powered by both sales and supplier data helping them plan ahead and optimize their operations.
“Our first step wasn’t visualization or dashboards but ensuring the data pipeline could efficiently handle the massive amount of data we needed to process in such a short amount of time.”
Their Approach
Carrefour Brazil centralized their sales and inventory management with ClicData, boosting pipeline performance by 40% and rolling out a full supplier data solution in just 4 months, far quicker and more cost-effective than other options.
Suppliers now get accurate, real-time sales and stock reporting down to the SKU level, with full visibility into inventory and restocking needs through customizable dashboards.
By integrating their collaborative forecasting system into ClicData, Carrefour also launched a new value-added service for suppliers, turning data insights into an additional revenue stream.
