2021 BI & Analytics Market Report & Software Review
"ClicData occupies the leading position within the 2020 TEC Insight Graph for BI and Analytics Solutions, by providing an extensive functionality set across the board as well as a high user experience. It is the only vendor solution located within the dominant zone."
Jorge Garcia, Senior Data Analyst @ TEC - Author of the report
About TEC Insight Reports
Technology Evaluation Centers (TEC) is a leading impartial advisory company that helps decision-makers choose the right softwares to run their business efficiently. With the TEC Insight Reports and the TEC Insight Graph, they intend to arm decision-makers with accurate data and incisive context to inform their business software choices.
The software analysis and ranking were done based on 12 functionalities and 7 measures of customer experience (CX):
Functionality
- Basic Analysis Functions
- Self-Service
- Analysis Services
- Data Visualization and
- Discovery
- Dashboarding, Scorecarding, and Reporting
- Advanced Analytics
- Augmented Analytics
- Security
- Connectivity, Integration, and
- Data Sources
- Social and Collaboration Capabilities
- Data Management
- Content Management
Customer Experience (CX)
- Technical (functionality, reliability, efficiency, compatibility, maintainability)
- Usability (user satisfaction/experience, usability)
- Security
- Productivity
- Strategy
- Service
- Licensing