2023-12-05Your LinkedIn feed is likely full of buzzwords like ‘Personalization’, ‘Fail Fast,’ ‘Omnichannel’, ‘Predictive Analytics’ and of course, the golden…- 2023-06-16Customer obsession. No, it’s not about buying t-shirts with your favourite customer’s face on it, or turning up to their…
2023-01-16In the vast and ever-evolving landscape of business, one truth remains steadfast: customer satisfaction is paramount to profitability. As revealed…- 2023-01-10There’s hundreds of ecommerce KPIs that you could be focusing on, and even more articles telling you which ones you…
- 2022-12-13"The customer is always right." This is the business motto that's been around since the early 1900s and still proves…
- 2022-10-21Global marketing spending was anticipated to exceed $1.3 trillion in 2020, according to Statista. The amount spent on online media…
- 2022-07-18Modern-day customers are tech-savvy and demand a personalized experience to commit to a brand. As a result, businesses strive, with…
- 2022-04-04The number of marketing strategies that can help your business grow the customer base and achieve success is overwhelming. You…
- 2022-02-21We live in a data-driven world. Good data and relevant industry and market forecasts are the top driving forces behind…
- 2021-09-01Want to improve your email marketing? Voice-of-customer (VoC) data can help in a big way. By gathering feedback directly from…
