{"id":3099408,"date":"2025-07-25T12:02:06","date_gmt":"2025-07-25T12:02:06","guid":{"rendered":"https:\/\/www.clicdata.com\/dashboards\/puntuacion-del-promotor-neto\/"},"modified":"2025-07-25T12:02:06","modified_gmt":"2025-07-25T12:02:06","slug":"puntuacion-del-promotor-neto","status":"publish","type":"dashboard","link":"https:\/\/www.clicdata.com\/es\/dashboards\/puntuacion-del-promotor-neto\/","title":{"rendered":"Puntuaci\u00f3n del promotor neto"},"content":{"rendered":"<p>Este panel de NPS realiza un seguimiento del sentimiento del cliente a lo largo del tiempo, mostrando desgloses de promotores, pasivos y detractores en m\u00faltiples categor\u00edas. Destaca la evoluci\u00f3n del NPS por trimestre y ofrece medias a nivel de categor\u00eda para identificar las brechas de satisfacci\u00f3n y los impulsores de la fidelidad. Una valiosa herramienta para mejorar la experiencia del cliente y las estrategias de retenci\u00f3n.  <\/p>\n","protected":false},"featured_media":3098294,"template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"An\u00e1lisis de la Satisfacci\u00f3n del Cliente | ClicData","_seopress_titles_desc":"Visualiza las tendencias de NPS, los ratios de promotores y detractores, y las perspectivas de categor\u00eda para mejorar la satisfacci\u00f3n y la retenci\u00f3n de los clientes. Dise\u00f1ado para equipos de marketing, CX y producto. ","_seopress_robots_index":""},"role":[100625,100624,100623],"sector":[100616],"class_list":["post-3099408","dashboard","type-dashboard","status-publish","has-post-thumbnail","hentry","role-analyst-es","role-marketing-es","role-sales-es","sector-consultingadvisory-es"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.clicdata.com\/es\/wp-json\/wp\/v2\/dashboard\/3099408","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.clicdata.com\/es\/wp-json\/wp\/v2\/dashboard"}],"about":[{"href":"https:\/\/www.clicdata.com\/es\/wp-json\/wp\/v2\/types\/dashboard"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.clicdata.com\/es\/wp-json\/wp\/v2\/media\/3098294"}],"wp:attachment":[{"href":"https:\/\/www.clicdata.com\/es\/wp-json\/wp\/v2\/media?parent=3099408"}],"wp:term":[{"taxonomy":"role","embeddable":true,"href":"https:\/\/www.clicdata.com\/es\/wp-json\/wp\/v2\/role?post=3099408"},{"taxonomy":"sector","embeddable":true,"href":"https:\/\/www.clicdata.com\/es\/wp-json\/wp\/v2\/sector?post=3099408"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}