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Plecto vs. ClicData

A feature by feature comparison

Quick Overview

Plecto is a real-time KPI dashboard platform with gamification and coaching features, tailored to boost team engagement and performance. It’s ideal for sales, customer service, and contact center environments.

ClicData is a full-stack BI solution integrating data warehousing, ETL, visualization, embedding, and automation—designed for comprehensive analytics needs.

Company

ClicDataPlecto
Company NameClicData SASPlecto ApS
HeadquartersLille, FranceCopenhagen, Denmark
Country of RegistrationFranceDenmark
Year Founded20082012
Primary MarketGlobalSales, customer-facing teams globally

Features

ClicDataPlecto
Data Connectors250+ incl. APIs, DBs, cloud, files100+ KPI integrations (CRM, telephony, help desk)
ETL / Data PrepFull ETL, SQL, Python, joins, cleansesBasic – KPI formulas via drag/drop; no SQL/Python
Data WarehouseBuilt-in, scalable to 16TBNo data warehouse
Data LakeBuilt-in, scalable to 100TBNo data warehouse
Dashboard DesignerFull flexibility, widget-basedReal-time team dashboards, gamified widgets
Report DesignerFull flexibility, pixel perfect PDFNo report designer
Collaboration / SharingAlerts, exports, dynamic linksReal-time dashboard displays, performance contests, notifications
AutomationFull scheduling, triggers, workflows
AI/ML IntegrationForecasting, OpenAINone
API AccessFull REST APIYes – for integrations
Mobile SupportWeb-based UIMobile dashboards via browser; TV/office display focused
Dashboard EmbeddingYes (via iframe or API, secure access)No (primarily internal dashboards)
Export / Data StreamYes (via iframe or API, secure access)Automatic PowerPoint/PDF exports

Pricing

ClicDataPlecto
Free TierNo - Free Trial for 15 days14-day free trial
Entry-Level Plan$265/month – 5 users, 5GB DW, per minute data refresh€185/month – 10 users
Mid-Tier Plan$488/month – 25 users, 15GB DW, per minute data refresh€310/month – 10 users
Enterprise Plan$788/month – 50 users, 25GB DW, per minute data refreshCustom pricing
Dedicated/Custom PlanCustom – private cloud or on-premNot available
Per User Pricing$5/user, $2/user at scale €18.50–31/user/month depending on plan
Storage (Lake / Warehouse) Pricing$2 to $5 per GB on DW, $0.20/GB Lake for extra storage

Hosting & Deployment

ClicDataPlecto
Cloud HostingMicrosoft AzurePlecto cloud (region details not specified)
Region AvailabilityUSA, Ireland (EU), Canada, France, SingaporeNot specified
On-Premises OptionYes (Dedicated plan)No
Data Residency ControlYesNot specified
Historical Data RetentionUnlimitedNot available - direct data ingestion
Cloud-Native (100%)Yes – fully browser-based, no installYes – browser-based
Designer PlatformBrowser-based (Windows, Mac, Linux)Browser-based

Security & Compliance

ClicDataPlecto
Compliance ProgramsISO 27001/2019, ISO 27001/2022, ISO 27701, SOC 2 Type 2ISO 27001
Privacy CertificationsGDPR, CCPA, HIPAAGDPR
Other CertificationsWCAGNot specified
Data EncryptionAES 256 at rest, TLS 1.2+ in transitNot specified
Authentication MethodsSAML, OpenID, API, 2FA, Passkeys, Microsoft 365, Google, and Password PoliciesNot specified

Support & Services

ClicDataPlecto
Self ServiceOnline documentation, tutorials, and Udemy coursesHelp Center & product guides
Support LevelsEmail support included with all plans, InApp chat optional on lower plans, included in higher plansOne standard level; email and chat support
Support Availability9am–5pm EST (North America) and 9am–5pm CET (Western Europe), Monday–Friday08:30 to 19:00. Support may be limited for EU-based customers after 16:00 (and on Fridays after 15:00).
Support ChannelsIn-app chat, email, phoneEmail, chat, in-app ticketing
Languages SupportedEnglish, FrenchSpanish, Danish, German, English
Services ProvidedTailored onboarding sessions covering data integration, dashboard design, analytics, and platform navigationCoaching features, onboarding support, resources

Summary

ClicDataPlecto
Ideal Use CaseComplex data projects with warehousing, transformation, automation, custom dashboardsReal-time KPI dashboards for sales/call teams with gamification
StrengthsFull-stack analytics, strong compliance, private hosting options, advanced ETL and scriptingUser engagement via gamification, coaching, real-time dashboard power
LimitationsHigher entry price point, overkill for simple needsNo data warehouse or advanced ETL
What our customers told us...

If you want simple dashboards with data directly from each of your data sources then Plecto is a simple and easy tool. Unfortunately, after a few months of usage, our data needed cleaning and it was more interesting for us to get combined metrics from different data sources so we switched to ClicData.

Disclaimer
We have made every effort to ensure that this comparison is accurate, fair, and based on publicly available information or data experts that have used both applications, as of the date of writing.

Our goal is to provide an objective analysis to help you make informed decisions.

If you believe any information is outdated or inaccurate, please contact us.
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