Posts Tagged ‘pro tip’
The Impact of Customer Centricity in 2023
Customer satisfaction plays a critical role in business profitability. According to a CallMiner report, businesses in the US lose around $35 billion annually due to poor customer experience. Another survey revealed that 86% of customers would leave a brand after two poor experiences. Such data has pushed businesses to consider the impact of customer-centricity in…Read More
What’s Data Literacy and Why Is It Important?
Data has become a fundamental aspect of business operations in the growing digital-first global economy. As a result, learning how to extract, analyze, store, and use data from different sources has become crucial for driving business value. However, many businesses, especially those digitalizing their operations to make data-driven decisions don’t have the knowledge to tap…Read More
The Impact of Customer Centricity in 2022
Customer satisfaction plays a critical role in business profitability. According to a CallMiner report, businesses in the US lose around $35 billion annually due to poor customer experience. Another survey revealed that 86% of the customers would leave a brand after two poor experiences. Such data has pushed businesses to consider the impact of customer…Read More
Who’s Your Boss?
My father was an entrepreneur. He created and led several businesses until one day he expunged the entrepreneurial world from his life and moved the family to Canada in quest of a simpler way of being in the world. I remember him telling me when I was young that “being the boss is the worst…Read More
How to Keep Your Remote Sales Team Productive
A great sales team isn’t only found in one office, and a remote sales team may have never even worked in a cubicle. The vast digital transformation has seen the planet’s workforce scattered across the globe, with most of us now working from home for the foreseeable future. From B2B sales and other distributed sales…Read More
7 Dashboard Design Fundamentals: How to Create Excellent Data Exploration Dashboards
When customers first open an account with us on ClicData, they often ask us for example dashboards to help them get started. Our response is typically to point them to our Dashboard Examples & Templates page on our website and let them know they can easily use their own data with them if they want…Read More
You Aren’t So Great at Multitasking – And Neither Am I.
The first use of the term “multitasking” occurred in 1965 by IBM when they described the capabilities of the IBM System/360. (While it may have also been the beginning of Skynet, I’ll save that discussion for another blog at another time.) Probably everyone you know—and many more that you don’t know—have at one time or…Read More
Build Powerful Traffic Dashboards In 4 Steps
Google Analytics world 1st used tool to track website traffic and conversions mostly because it’s free and very thorough. You can find a LOT of information, maybe too much. It takes a little bit of practice and time to familiarize yourself with Google Analytics interface. If you want to go deep into your traffic analysis,…Read More
Become an Infinitely More Valuable CFO with a BI tool
If you’re a CFO and haven’t become best friends with a BI (Business Intelligence) tool yet, my guess is that you soon will. Imagine spending your day analyzing data versus collecting it.Read More
Do You Know Who is Viewing Your Business Intelligence Reports?
You know the value of your business intelligence dashboards. But do you actually know who is using your business intelligence reports and how much?Read More
3 New Ways to Get Useful Reporting from Your CRM System
A best of breed CRM system not only houses the data, but provides insights that enable leaders to improve processes and increase revenue.Read More
8 Critical Components of a Marketing Dashboard
You may think your marketing campaign is performing well, but how can you know for sure? And, how can you know that all your marketing efforts—social, digital, email, even PR—are working well together to move the dial on your business? It’s time to take the guesswork out of your marketing strategy. Key performance indicators, or…Read More