For 2018, we see three major areas of customer service improvement that every SaaS business should focus on.Read More
A well implemented reporting processes and tools can be scary for some. If your company reporting tool relies on Excels, PDFs and PowerPoints, then there is always an opportunity for you to “tweak” the results. It’s not necessarily lying but rather an adjustment. Just enough so that the line chart looks steeper, numbers are rounded up (or down), tables…Read More
It seems that after 20 years we still have articles being written on “Why do Business Intelligence Projects Fail?” Many of these articles summarize the reasons typically within 3 general areas: 1. Tools – were too expensive, took too long to implement – were not easy to use, complex to adjust/modify – they had great…Read More
It seems that in the last several years, companies are on the prowl for software and processing systems that require less startup work. Data analysts are looking for ways to decrease their workload of manually building dashboards and syncing them with large amounts of data. In today’s business world, companies are not as concerned with…Read More
Technology today has changed our world. We can now buy the best cars and the best software on the market. We don’t have to pick one and live with our choice for the rest of our lives. Because we can adapt to the market, how will you know which SaaS software to buy? How will…Read More
The term SaaS is often mentioned within the context of cloud computing, and rightly so. SaaS, according to Wikipedia, is the application layer of cloud computing. So, how do we distinguish these two terms from each other? Cloud Computing The industry term “the cloud” was created as a way to sell a variety of remote computing…Read More
You heard the news everywhere, Windows 10 is coming!
The new operating system from Microsoft will start being deployed today, good thing being that if you are currently running a genuine copy of the Windows 7 or 8.1, the upgrade to the new version of the system is free.
Microsoft is trying again to deploy one “OS to rule them all” as Windows 10 will run on many devices from desktops and laptops to mobile phones and tablets alike.Read More
As we’re starting to see commercials on television about how Cloud is a wonderful answer to all your issues in the business world, there is actually more to it. Behind what we commonly call the Cloud hides a broader range of services; here are a few, and probably the most known: SaaS or Software as…Read More
This week, Cap Gemini released a study about how Cloud based solutions are evolving in the BtoB market. As the Cloud is getting more and more mature, most companies are convinced by its necessity but have a “step by step’ approach to it and decide to adopt Cloud-based solutions for a certain number of reasons. The…Read More