SaaS Start-Up

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Keys to Become a Successful Customer Success Manager

Their job is to provide customers with the best possible experience with the company’s product or service, ultimately leading to improved customer retention, loyalty, and growth. The role has become more vital than ever. One recent study, based on data from LinkedIn, found that approximately a full one third of jobs for Customer Success Manager…

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What's Our Secret Sauce?

We have 7! 100% Cloud You may hear our competitors spend their customer’s money on advertising that they are cloud only to find out that your are about to install a 120 MB file on your Windows machine that you had to buy or install Bootcamp because Macbook Pro’s don’t run Windows apps. Think I…

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The Problem With Company Manifestos

I have personally experienced growth in smaller companies where going past 5/6 employees was a challenge, again at 12 and again at 20 and 50. I imagine that there are certain “saturation” points where the mechanics of a company is not right for a certain number of people to work together. The Challenges of Growth…

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When’s the Right Time for Startups to Take the BI Plunge?

It’s estimated that up to 50 million companies around the world use Google Analytics to help them grow their businesses. It’s a no-brainer why that’s so: Google Analytics is a free web analytics tool that helps businesses of all sizes begin to capture their website traffic data, measure the effectiveness of online campaigns, and learn…

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Recurring Revenue

Recurring revenue over a long period of time is difficult to track mostly because it is registered only once at a single point in time but that amount needs to be amortized over a certain period of time (the length of the subscription or service) and at some point in time removed from the calculation,…

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Dear ClicData Business Angels

800 000 Euros to support ClicData’s growth this year! ClicData has just finalized a round of 800 000 Euros to ensure that more and more businesses around the world take advantage of our Business Dashboards Solution. Launched in early 2015, we have already brought happy dashboarding to thousands of users in large and small companies.…

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What it takes to drive a start up #3 – Debugging people!

I’m back with a new story on what it takes to run a startup….this time we will focus on what I personally find is the most exciting and most challenging – managing people. As a software company, our team is the main asset. There are other activities that are important in running a company, but…

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Why we are going freemium.

Free dashboard tools! Soon I’ll be able to put that sentence in every commercial and ads we’re going to put out there for the launch of ClicData, and I am not talking about a “free trial” but a fully functional dashboard application, for free. Why have we decided to go for freemium? After a few…

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