The ease with which customers can choose to leave one company and buy from another company is a threat even to businesses that have a long-standing customer-base. What can you do to prevent it?
Understanding your customers’ needs, desires and preferences is critical in order to develop and deliver solutions that create happy customers who generate repeat business.
If your CRM system is becoming more of a hassle than a help, it may be time to evaluate dashboards as a sales management tool.
Travelling provides an ideal opportunity to re-examine how you would like to be treated as a customer and how you react to different ups and downs.
While most CRMs have similar core functionality and are built to solve the same high-level problems, each solution has variable components that may address your specific needs better than others.